You are a Social Enterprise. What does that mean?

'Social enterprises are businesses that are changing the world for the better. Like traditional businesses they aim to make a profit but it’s what they do with their profits that sets them apart – reinvesting or donating them to create positive social change.' - Social Enterprise UK

At COPE Ltd, of which Shetland Soap Company is proudly a part, we believe everyone, regardless of a disability, should have the opportunity to work if they so wish.


Where do you source your raw ingredients?

Shetland Soap ethically sources all its raw ingredients from companies based here in the UK. We have traded with these companies since 2002.

You can view all of our ingredient information on the products page.


Do you test on animals?

No, all our products are made by hand in our own production area.  We also comply fully with the European Cosmetic regulations.

All our formulations are free from animal ingredients and are suitable for use by vegetarians. However, we do use beeswax in our creams and lip balm


Do you use plastic in your packaging?

Yes we do, as our customers prefer the convenience. However, we use PET 1 plastic in our bottles which can be recycled and all our labels are completely peelable to aid recycling.

Our traditional hard bars are wrapped in sustainable and bio-degradable glassine paper.

Our Creams and Bath Salts come in glass jars.


Do you use palm oil in your products?

We only use palm oil in our traditional hard bars and Creams. We source our palm oil from a sustainable source in Ecuador via a company here in the UK, who are a registered RSPO member.

View our certificate



We hope you will love your Shetland Soap Company products. However, we do offer a refund or an exchange service. Products must be returned within 28days of receipt and in a fully saleable condition, for reasons of hygiene and safety, except of course where goods are faulty and/or damaged or if we have delivered incorrect goods.

Visit our returns and refunds page


Do you sell to trade customers?

We are happy to receive enquiries from Retail and Hospitality trade customers.

Please email sales@shetlandsoap.co.uk or phone us on 01595 696889 for our information pack.

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